EV Beauty Booking and Cancellation Policy
To our Valued Clients,
Due to a high volume of appointment requests, and out of respect for our staff, scheduling will require forty-eight (48) hours notice for any and all cancellations.
A retainer fee may be required for some bookings. The retainer is used to reserve the appointment and will be applied to the cost of services. In the case of cancellation with less than 48 hours notice, the retainer fee will not be held in credit for future booking and will be nonrefundable.
Bookings of 2hrs+/group bookings will require a 50% deposit. This deposit is nonrefundable without a 48 hour cancellation notice. Any outstanding balance owing is payable at the time of the appointment.
Clients who do not adhere to our cancellation policy will be required to prepay for any future bookings. Without 48 hours notice of cancellation, 50% of the total charge will be refunded.
Gift Certificate Bookings
Appointment deposits can be processed using gift certificates and follow our standard deposit policy. The deposit will be deducted from the gift certificate upon booking as a booking retainer. If the booking is rescheduled, the deposit is refundable to the certificate within 48hrs notice of the appointment the deposit is holding.
Gift certificates hold no cash value.
Touch up Appointments (Permanent Makeup)
Complimentary touch up appointments that are altered without 48 hours notice or are a no show will be rendered, future appointments will require prepayment of standard touch up pricing.
Financing
We are pleased to offer our clients a financing option for our larger ticket items, packages and series of treatments. You can apply to finances as little as $300 to finance your Education Package or required services.
Interest varies from *9.95% to *19.95% and can be paid from 3 months up to 5 years, your choice!
